L & J Retreats know and understand that your plans can change or sometimes you may need to cancel your booking. We have prepared a policy in order to protect the interests of our valued customers and our company. Please review our cancellation policy below before making any kind of transaction such as reservation or purchase.

If you cancel due to the inability (or the inability of any, some or all of your party) to attend the retreat for any reason, which includes, but not limited to, illness (including Covid), a requirement or recommendation to self-isolate or quarantine, a call to jury service, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport.  These remain at your risk and do not give rise to a right to cancel or receive a refund unless we are able to re-sell your place on the retreat, other than according to the sliding scale below.

You are strongly recommended to take out UK travel insurance to cover these eventualities. If you chose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation.

In terms of transactions that are paid at the time of booking for Day Retreats;

• If you cancel 30 days or more before the start of the retreat, you will receive a full refund.
   
• If you cancel between 7 to 29 days before the start of the retreat, you will receive a partial refund of 75% of the cost.
   
• If you cancel between 6 to 3 days before the start of the retreat, you will receive a partial refund of 50% of the cost.
   
• If you cancel  48 hours or less before the start of the retreat, unfortunately you will not be eligible for a refund.
   

In terms of transactions that are paid at the time of booking for Weekend Retreats;

• If you cancel 60 days or more before the start of the retreat, you will receive a full refund.
   
• If you cancel between 30 to 59 days before the start of the retreat, you will receive a partial refund of 50% of the cost.
   
• If you cancel between 14 to 29 days before the start of the retreat, you will receive a partial refund of 25% of the cost.
   
• If you cancel 13 days or less before the start of the retreat, unfortunately you will not be eligible for a refund due to costs and 
   
   

Your booking may also be cancelled by the Company, provided that you are notified of the reason, in compulsory situations such as unforeseen circumstances, force majeure situations, natural disasters etc. In such cases, you will receive a full refund.

If you need to cancel your booking, please contact us as soon as possible to avoid any forfeiture. You can directly e-mail your cancellation demand to info@ljretreats.co.uk. Please do not forget to include your full name and retreat date so that we can process your transaction accordingly. Please contact us for further information.

Thank you for choosing us, and we hope to see you again in the future.